Job Posting At International Cocoa Initiative

See Also:KTH Scholarship in Sweden 2023

Main Responsibilities 

ICI Processes

• Checking the coherence and adherence to data requirements and accuracy on all data submitted to ICI data platform.
• Make sure that the CLMRS App portfolio is populated with the updated versions of farmer lists and ensure adequate supply of information by enumerators.
• Technical advisor when required to help hiring relevant IT consultants and service providers.
• Primary local support for non-functioning app, data latency and challenges through field visit and working with ICI Field Staff and field agents (travel to ICI’s project districts in Ghana).
• Ownership of new joiners, onboarding, and leavers IT processes.
• Equip ICI Ghana staff with all the necessary and relevant IT assets to facilitate effective dispensation of duty.

ICI Applications

• Create and manage release notes and documentation.
• Application version releases and field deployments using version control.
• To develop and manage test scripts.
• Create datasets for software testing.
• Design database structures.
• Design software modules.
• Import and extract dataset from the main database.
• Provide technical input and feedback to development teams.
• Report and document application errors and bugs.

Also, ICI Infrastructure

• Local IT procurement (equipment’s and services) and asset management
• Then, Local IT maintenance of IT equipment’s
• Also, Monitoring of the local IT infrastructure and network
• Afterwards, Maintain the IT documentation
• Finally, Backup management

ICI End-users

• Train and assist users in the use of ICI applications portfolios.
• Helpdesk 2^nd level

ICI Security

• Collaborate and support the ICI Data Protection Officer on local Data Protection activities, implementation, and requests (point of contact).
• Raise awareness on security topics and train end users.
• Security remediation and patch management
• Implement risks remediation

Supervision function

• Supervise the Information System Assistant to perform his job role
• Perform any other duties assigned to him by supervisors

Key Relations:

Internal relations

• Firstly, ICI GVA Head of IT
• Then, ICI CDI IS team
• Lastly, ICI Ghana employees

External relations

Required Skills Or Experience:

• University Degree in Computer Science or equivalent
• 3 years’ experience working in a similar role.

Technical Skills:

• Proven expertise in Application, Infrastructure and Security IT area’s
• Technical Hardware knowledge
• Windows 10/11 and Android operating system
• Microsoft Office Suite (word, excel, outlook etc…)
• Fortinet Firewalls, Switches and Access point
• Database competences in the use of:
  • Structured Query Language (Sql)
  • DBMS: MSSQL / MySQL /
  • Data analysis method

Other Skills:

• Algorithm and programming
• WEBDEV and WINDEV MOBILE knowledge
• Knowledge in KOBO app

Personal Traits:

• Good skills in Training.
• Good sense of logic and synthesis.
• Methodical, disciplined and ordered.
• Good team spirit.

Desirable:

• Linux
• SqLite / PostgreSQL / Oracle / MS Access
• IT Certifications
• Knowledge of the cocoa industry and the child labour domain.