Front Desk Executive At IC Africa

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There is a job vacancy for the position of Front Desk Executive At IC Africa. The position holder will directly report to the Head-Finance & Administration.

Job Purpose

The successful candidate shall be responsible for the management of front office/reception and undertake other day-to-day administrative responsibilities.

 

Key Responsibilities 

  • Warmly receive and attend to walk-in clients by assisting in the purchase, sale, or transfer of securities and filing completed forms
  • Respond to clients/visitor’s enquiries professionally either in-person or via phone/email
  • Answer and direct calls as and when needed
  • Receive incoming correspondence, packages and forward to respective recipients.
  • Manage outbound correspondence and packages from various units
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Prepare for office meetings and attend to external guests as and when needed
  • Assist with administrative tasks for other business units.
  • Maintain a clean reception space ensure the front desk is equipped with all necessary stationery and materials
  • Perform any other assigned responsibilities as and when required

Job Profile

Skills and Work Experience:

  • Demonstrates strong computer literacy (Proficient in Microsoft office suite)
  • Demonstrates excellent telephone ethics and client management skills
  • Demonstrates excellent written and verbal communication skills
  • Previous experience in client service and/or financial services industry preferred
  • Ability to maintain calm, polite and tactful demeanor in stressful situations
  • Possess excellent organisational and multi-tasking skills

Education/Qualification:

  • Bachelor’s Degree in any Social Science discipline or related field
  • Possess a minimum of two years’ experience in a related role

Remuneration Package:

  • Monthly net salary ranging from GHS 2,500 to GHS 3,000
  • Eligibility to participate in the group’s discretionary Incentive Compensation Plan
  • Eligibility to participate in the firm’s Employee Stock Purchase Plan
  • Eligibility to participate in the group’s Continuous Professional Development Support Plan
  • Healthcare and pension benefits
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How To Apply For Front Desk Executive At IC Africa

To apply for this role, please send your CV and a cover letter to:

[email protected]

Closing Date: 30th July, 2022

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