Distribution Support Officer at Old Mutual Ghana

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Here is an opportunity for a Distribution Support Officer at Old Mutual Ghana. This role utilizes expert knowledge in the specific fields of administration / product / process to resolve technical and complex problems, usually in support of administrative queries / issues. The incumbent is individually accountable for achieving results through own efforts.

Main Duties

  • This role functions as a subject matter expert in a specific field of administration / product / process.
  • Often acts as a point of escalation for matters with higher level of complexity than those handled by Administration Specialists.
  • Often acts as a consultant w.r.t decision making of operational and or tactical importance (typically deliverables are part of level three plans).
  • Could act as an expert resource on major projects or could be accountable for the delivery of projects within the division or Business Unit (BU).
  • May act as a coach for Specialist Staff
  • Often consulted for system enhancements.
  • Could be accountable for major administration processes and the project management thereof (usually with an extended timeline in excess of a month).
  • Strong support role to the BU Executive.

Documentation Processing:

  • Functions as a subject matter expert in a specific field of administration / product / process.
  • Often acts as a point of escalation for matters with higher level of complexity than those handled by Administration Specialists.
  • Often acts as a consultant w.r.t decision making of operational and or tactical importance (typically deliverables are part of level three plans).
  • Could act as an expert resource on major projects or could be accountable for the delivery of projects within the division or BU.
  • Advises on system enhancements and testing
  • Coaches specialist staff (if required)
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Personal Effectiveness:

  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality over periods of 1 day to a maximum of three months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.

Quality Assurance:

  • Performs quality checks on own work
  • Adheres to service and quality standards.

Competencies:

  • Innovation
  • Leadership
  • Technical Knowledge
  • Execution
  • Decision Making
  • Initiating Action
  • Information Monitoring
  • Distribution Support (Reporting, Productivity Management and Relationship Management with Partners).

Requirements: Skills, Qualifications and Experience required

  • Bachelor’s Degree from an accredited University
  • Expertise in Microsoft Excel and PowerPoint are an added advantage
  • Checks, manipulates and analyses volumes of data and draws conclusions from the analyses.
  • Specialist knowledge and possible formal training in field of expertise.

Click Here To Apply Online 

Closing Date : 18th October, 2022

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