Desk Based Account Manager At Vodafone Ghana

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There’s is a job vacancy for Desk Based Account Manager (Contract) At Vodafone Ghana.

Role purpose:

The role holder is a proactive Desk Based Account Manager, who will act as the desk based point of contact for the customer/partner developing long term customer relationships.

He/she is responsible for delivering against personal revenue targets and closing own contracts, as well as engaging with others / specialists to deliver customer requirements as necessary. He/She will also lead on sales optimization, VBS administration and special projects. The split will be 40% sales and 60% sales administration/optimization

Responsibilities:

Key accountabilities and decision ownership:

  • Typically responsible for a small number of medium sized accounts, or in some instances, as the single point of contact for one large client e.g. a government body. You will carry a percentage of the sales team opportunities and revenue target.
  • To be responsible, as part of an overall account team from the desk, customer satisfaction to their nominated clients.
  • To be responsibility for outbound sales prospecting and opportunities.
  • Sales optimisation – provide support to VBS sales team e.g. developing sales database of key contacts, dealing with ad hoc operational requests that come to VBS and reporting for the Sales team

  • To be responsible for visiting 10 small customers ‘Face to Face’ infrequently.
  • To inputs incidence into CRM and follow up daily to know the status of each application and make the necessary correction at the various stage
  • To order for hardware through SAP- Entries unto SAP sheet and ordering of hardware
  • Fully support wide range of administrative duties for AMs
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Prior Experience:

  • Excellent customer service
  • High integrity & confidentiality
  • Degree in any subject
  • Experience in customer facing roles for at least 6 months

Recommended:

How To Apply For Desk Based Account Manager At Vodafone Ghana 

Interested and qualified candidates should send their resumes to: [email protected] with Desk Based Account Manager (Contract) in the subject.

Closing Date: Wednesday, 7th September, 2022

 

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