There’s is a job vacancy for Desk Based Account Manager (Contract) At Vodafone Ghana.
Role purpose:
The role holder is a proactive Desk Based Account Manager, who will act as the desk based point of contact for the customer/partner developing long term customer relationships.
He/she is responsible for delivering against personal revenue targets and closing own contracts, as well as engaging with others / specialists to deliver customer requirements as necessary. He/She will also lead on sales optimization, VBS administration and special projects. The split will be 40% sales and 60% sales administration/optimization
Responsibilities:
Key accountabilities and decision ownership:
- Typically responsible for a small number of medium sized accounts, or in some instances, as the single point of contact for one large client e.g. a government body. You will carry a percentage of the sales team opportunities and revenue target.
- To be responsible, as part of an overall account team from the desk, customer satisfaction to their nominated clients.
- To be responsibility for outbound sales prospecting and opportunities.
- Sales optimisation – provide support to VBS sales team e.g. developing sales database of key contacts, dealing with ad hoc operational requests that come to VBS and reporting for the Sales team
- To be responsible for visiting 10 small customers ‘Face to Face’ infrequently.
- To inputs incidence into CRM and follow up daily to know the status of each application and make the necessary correction at the various stage
- To order for hardware through SAP- Entries unto SAP sheet and ordering of hardware
- Fully support wide range of administrative duties for AMs
Prior Experience:
- Excellent customer service
- High integrity & confidentiality
- Degree in any subject
- Experience in customer facing roles for at least 6 months
Recommended:
How To Apply For Desk Based Account Manager At Vodafone GhanaÂ
Interested and qualified candidates should send their resumes to: [email protected] with Desk Based Account Manager (Contract) in the subject.
Closing Date: Wednesday, 7th September, 2022
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