Application Support Engineer At Reputable Company

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An Application Support Engineer is needed At Reputable Company.

Summary of Job Purpose For Application Support Engineer At Reputable Company

The Business Application Support Engineer focuses on business applications deployment, implementation, maintenance and support. He/she follows recommendations consistent with
directives, policies, standards and regulations, and resolves routine customer and operational application support issues.

 

Responsibilities

Job holder shall:

  • Resolve all assigned application and system issues
  • Participate in the resolution of applications issues, provide updates and assist with root cause analysis
  • Follow’ procedure to Implement application and contiguration change to ensure optimal quality assurance for all applications.
  • Patch application servers per policy and industry best practices
  • Provide support, Identity and document all such issues identified as well as s outons provded
  • Assist with managing all production systems and recommend ways to optmize performance and apply fixes to identitied problems
  • Assist the team to prepare RCA reports for all service outage
  • Any other duties that may be assighed within the context of his role from time to time

Qualifications

  • Minimum of First Degree in IT/Computer Science or related field from a recognized institution.
  • A Master’s Degree is a distinet advantage

Experience:

  • Must have a minimum of tive (5) years work experience with at least three (3) years experience in a similar role with a strong understanding of commercial banking

Specific Skills:

  • Good knowledge of the Bank’s products and services, systems, procedures and policies
  • Working knowledge of Core Banking
  • Application especially Oracle Flexible  Universal Banking System
  • Understanding of IT Service
  • Management especially services delivery
  • Good knowledge of application performance management tools
  • Good knowledge of front-end and back-end programming languages and frameworks, such as Java, Net, C++, JavaScript, Python, and Ruby.
  • Good knowledge of MS SOL and Oracle databases, and basic networking
  • Good knowledge of Web Logic, Microsoft IIS, Apache/Tomcat application servers
  • Good knowledge of the use of application testing methodologies and tools
  • Good troubleshooting skills and experience performing Root Cause Analysis
  • Excellent customer service skills
  • Excellent oral and written communication skills
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Check Also:

How To Apply For Application Support Engineer At Reputable Company

Interested Applicants should please send their Application Letters and
CVs to: [email protected]

Closing Date: 18 July, 2022

 

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